You are here : Products >
Chat
VoiceXML-based phone chat
Web2tel Chat is an advanced interactive voice messaging product. With Web2tel Chat, your chat service benefits from the well-known advantages of VoiceXML technology. In particular:
En particulier :
- Your investment is protected by standardization: Your Chat Service does not depend on a proprietary voice platform vendor anymore. Web2tel Chat may be operated on any platform implementing the W3C standards.
- If you decide to invest in your own equipment: you can have vendors compete efficiently.
- If you prefer to signup for VoiceXML hosting: you can have hosting providers compete efficiently.
User Features
Depending on the feature set that you select, your callers may use the following features :
- Interactive voice dialog with other on-line users.
- Easy and intuitive on-line profile setup.
- Privacy protection.
- Flexible and user-friendly navigation in the list of on-line users.
- Advanced user search.
Moderator features
At any time, you can monitor the operation of your Chat Service via the Internet :
- Web-based monitoring
- Monitoring of voice announcements.
- Disconnection of unfair callers.
- Screening of unwanted callers.
- Monitoring and archival of messages.
Customization
Web2tel Chat offers multiple features to make your Chat Service unique. You choose :
- Voices, music and sound effects may be recorded specifically to match the theme and ambiance that you decide.
- Dialogs may be customized by enabling or disabling each option one by one. The available options are the following :
- Caller's profile contents: nickname, greeting, age, sex, geographical area.
- Minimum required age.
- One-to-one.
- Advanced user search.
- Volatile or persistent (password-protected) voice mailboxes.
- Contact lists for persistent voice mailboxes.
- The monitoring console may be branded.
- The dialogs as well as the monitoring console may be totally customized based on software components developed by Web2tel.